Innovative Heating Solutions (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1. Personal Data: We may collect personal data that you provide to us directly, such as your name, address, email address, phone number, and payment information when you place an order or contact us for support.

1.2. Usage Data: We may collect information about how you use our website, such as your IP address, browser type, pages visited, and the date and time of your visit.

2. How We Use Your Information

2.1. To process and fulfil your orders, including sending you order confirmations and updates.

2.2. To provide customer support and respond to your enquiries.

2.3. To improve our website and services by analysing how you use them.

2.4. To send you marketing communications, if you have opted in to receive them.

2.5. To comply with legal obligations and protect our legal rights.

3. How We Share Your Information

3.1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering products, and providing customer support.

3.2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the new owner.

4. Data Security

4.1. We take appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

4.2. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Rights

5.1. You have the right to access, correct, or delete your personal data held by us.

5.2. You have the right to object to or restrict the processing of your personal data.

5.3. You have the right to withdraw your consent to our processing of your personal data at any time.

5.4. To exercise these rights, please contact us at [Insert Contact Information Here].

6. Cookies

6.1. We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

6.2. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

7. Third-Party Links

7.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites.

7.2. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

8.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date it is posted.

8.2. Your continued use of our website after any changes signifies your acceptance of the updated Privacy Policy.

9. Contact Us

9.1. If you have any questions about this Privacy Policy, please contact us at: [email protected]



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